AI Didn’t Kill Jobs — But It Did Kill Lazy Roles
Which specific job tasks has AI actually automated, as opposed to entire roles? The clearest, most consistently automated tasks are narrow and repetitive: Tier-1 customer support resets and FAQ handling, boilerplate code generation, basic data entry and invoice processing, first-draft content and email writing, and routine transaction bookkeeping. India’s BPO sector — which employs roughly […]




